Payment Policy

Effective Date: December 31, 2024

At Iconic Hato, we strive to provide a smooth and secure shopping experience for all our customers. This Payment Policy outlines the payment methods, billing procedures, and other relevant information related to your purchase on our website.

1. Accepted Payment Methods
We accept the following payment methods for purchases made on our website:

• Credit and debit cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Other secure payment methods (as available)

2. Payment Processing
When you place an order, we securely process your payment through our payment gateway. All payments are processed in U.S. dollars (USD). By submitting your payment information, you authorize Iconic Hato to charge the total amount of your order, including applicable taxes, shipping fees, and any other charges, to your selected payment method.

3. Payment Authorization
Upon placing an order, your payment will be authorized and the funds will be held by your bank or payment provider. However, the transaction will not be completed until the order is shipped. If there are any issues with processing your payment, we will contact you for resolution.

4. Payment Confirmation
Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase. This email confirms that we have received your order and will begin processing it.

5. Payment Errors
In case of a payment error, such as insufficient funds, expired credit card, or invalid payment details, we will attempt to contact you to resolve the issue. If payment cannot be successfully processed within a reasonable timeframe, we reserve the right to cancel or delay your order.

6. Security
We take your security seriously. All payment transactions are processed using industry-standard encryption to protect your payment information. We use secure payment gateways that comply with Payment Card Industry Data Security Standards (PCI DSS) to ensure your payment data is safely transmitted and stored.

7. Billing Address
When making a purchase, you will be asked to provide your billing address, which must match the address associated with your payment method. If the billing address does not match, your payment may be declined or delayed.

8. Currency
All transactions are processed in U.S. dollars (USD). If you are purchasing from a country outside the United States, your credit card provider or payment service may convert the transaction to your local currency, and additional fees may apply.

9. Sales Tax
Sales tax will be added to your order based on the applicable rate for your shipping address. The sales tax amount will be calculated and displayed at checkout before payment is processed.

10. Payment Disputes
If you believe a charge on your account is incorrect or unauthorized, please contact our customer service team immediately at info@iconichato.com or (989) 422-4063. We will work with you to resolve the issue in a timely manner.

11. Payment Refunds
In the event that your order is canceled, returned, or refunded, your payment will be refunded to the original method of payment. Refunds will be processed according to our Refund and Returns Policy, and you will be notified once the refund has been completed. Please note that the time it takes for the refund to appear in your account depends on your payment method and financial institution.

12. Contact Us
If you have any questions or concerns regarding our Payment Policy, please feel free to contact us:
Email: info@iconichato.com
Phone: (989) 422-4063

Thank you for choosing Iconic Hato for your purchase. We are committed to providing a secure and efficient payment process to ensure a smooth shopping experience.